Terms and Conditions

Welcome to Rein Stone!

These terms and conditions outline the rules and regulations for the use of Rein Goods's Website, located at https://rein-goods.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Rein Stone if you do not agree to take all of the terms and conditions stated on this page.

1. Shipping

• Untracked Shipping: All items shipped without tracking are shipped at the purchaser’s risk. Rein Goods is not liable for packages lost during shipping when ‘Untracked shipping’ is selected. We strongly advise customers to select tracked shipping to ensure their packages can be monitored.

• Delivery Timeframe: While we aim to deliver items within 3-5 business days, this timeframe is an estimate only and cannot be guaranteed.

2. Product Condition

• Quality Assurance: We test all of our products for quality prior to shipping. However, if you encounter any issues with your purchase, please contact us at info@rein-goods.com with a picture and description of the problem. We will work with you to resolve the issue as swiftly as possible.

3. Sizing

• Bracelet Fit: We make every effort to ensure that bracelets are sized according to your order. However, the fit of the bracelet is a personal preference. Please carefully consider your sizing choice before placing your order, as we are unable to offer free exchanges. Shipping fees may apply for any size adjustments.

4. Natural Gemstones

• Variations: Our products are made from natural gemstones, which may show variations in color or markings. By purchasing a natural product, the customer understands and acknowledges that these variations are a characteristic of the stone. Therefore, the actual stone may differ from the website images. Rein Goods is not responsible if the actual stone does not exactly match the image representation.

5. Returns or Exchanges

• Final Sale: All sales are final. However, we understand that there may be extenuating circumstances. If you have any issues with your purchase, please contact us at info@rein-goods.com. Any exchanges or returns considered will incur additional charges to the customer.

6. Accuracy of Information

• Disclaimer: While we strive to provide accurate information on our website, errors may occur. Rein Goods is not responsible for any inaccuracies or omissions and reserves the right to correct them at any time.

7. Personal Information

• Data Protection: Rein Goods does not store personal information. We are not responsible for any data or information breaches that may occur.

8. Cookies

• Usage: Our website uses cookies to enhance the user experience. By using our site, you consent to our use of cookies. Cookies help us understand how you use our site, improve its functionality, and personalize your experience. You can disable cookies through your browser settings, but doing so may affect the performance of our website.

By purchasing from Rein Goods, you agree to these terms and conditions. We appreciate your business and strive to provide the best possible shopping experience. If you have any questions or concerns, please do not hesitate to reach out to us.